Multi-content communities
Multi-Content Communities
More than discussions and chats.
Native post types for discussions, articles, resources, feedback and more. Configure the available formats and channel permissions for your community.
Conversation formats
Discussions, Feedback & Introductions
Use discussions for questions and threaded replies, feedback for requests with upvotes, and introductions for new member posts. Each is a native content format.
Ask for help, compare approaches or share an experience. Keep the question and its replies together.
Give customers a place to explain what could work better. Upvotes help surface requests other members care about.
Help new members share who they are and what brought them here, so others have a starting point for a conversation.
Knowledge formats
Articles, Resources & Libraries
Publish long-form articles and blog posts alongside resource posts for files, links and embeds. Group them in channels to create a community library.
Articles & blogs
Publish tutorials, how-to guides and member stories as articles or blog posts. Give longer ideas the space they deserve.
Resources & libraries
Share downloadable files, useful links and supported video or audio embeds. Organize resources in a channel members can return to.
Update formats
Changelogs, News & Announcements
A release, an important notice and a news story do different jobs. Publish each in the right format, with a place for members to respond.
- Changelogs
- Show what shipped, with a version number, release notes and tags.
- Announcements
- Share the notices your community needs, from a policy change to a new program.
- News
- Bring relevant industry stories and company news into the conversation.
Specialized post types
Events, Quizzes, Jobs & Shop
Some communities come together to learn. Others share opportunities, meet up or discover useful products. Choose the formats that serve yours.
Events & RSVPs
List online or in-person events with hosts, times and RSVPs.
Multiple-choice quizzes
Set a question, answer choices and an explanation to help members test what they know.
Job listings
Share roles with company details, location, a deadline and an application link.
Shop listings
List products or services, then link to your checkout or enquiry page.
There’s room for lighter contributions, too: short posts and memes. Live conversations have a home in community Rooms.
Good to know
Multi-Content Community Questions
Do we have to use every format?
No. The formats available to members depend on your community’s configuration and channel permissions. Start with the ones that serve a clear purpose for your members.
Is a library a separate post type?
A library is a way to organize your knowledge. Use articles for written guides and resource posts for files, links and supported embeds, grouped in channels that make sense for your community.
Does Shop include a checkout?
Shop posts present your products or services and link to an external destination. Members complete a purchase or enquiry on the page you choose.
Where can I see the editor and publishing tools?
Our content creation and publishing page covers the editor, media, polls, drafts, autosave and staff scheduling.
See it in Jatra
Explore Community Content Formats
Tell us what your members need. We’ll show you how the right formats can bring it together.