About Jatra
We are changing the way
communities are built.
Forever.
Jatra is a team of professional community builders, engineers, designers and growth hackers who are passionate about communities. Since 2005, we have dedicated our lives to understanding what makes communities thrive.
- 480,000
- Members across Jatra-powered communities
- 7,000,000
- Pieces of content shared on Jatra
Award winning support
We’re here to help
You’re not just buying software. You’re getting a team that helps you run a better community. We support you with onboarding, member activation, engagement loops, community growth plans, and practical growth hacking. And when something breaks or needs custom help, we handle technical support quickly so you can build with confidence.
Our values
These values guide how we build Jatra, work with customers, and make long-term decisions. They are shaped by experience, not slogans.
- Build for the long term
- We optimize for durability, not quick wins. Every decision is weighed against how it affects communities months and years down the line.
- Learn from real usage
- Our best insights come from running communities ourselves and listening closely to people who do. Theory matters less than lived experience.
- Respect the craft
- Communities are built carefully. We pay attention to structure, moderation, and details that quietly shape behavior over time.
- Be honest about tradeoffs
- Every product choice has consequences. We are upfront about limitations and make decisions with clarity, not marketing spin.
- Take responsibility
- If something breaks, we own it. If we make a mistake, we fix it. Accountability is part of building trust.
- Stay human
- Communities are made of people, not metrics. We design and communicate with empathy, patience, and respect.
Jatra is a result of our frustrations popular community platforms. Jatra is everything we learned over the past 20 years of building large communities from scratch.