Create Your First Community

Create your first community from the dashboard and open it right away.

6 min read Updated Mar 4, 2026

Before You Start

  • Sign in to your Jatra account.
  • Keep a community name and a short one-line description ready.
  • Choose a URL name using lowercase letters, numbers, and hyphens.
  • Pick the timezone you want to use for your community.

Step 1: Open the Launch Community Flow

  1. Open your Dashboard.
  2. Click `Launch Community` from the center card or the top-right button.
  3. You will be taken to the community setup form.
Dashboard empty state with Launch Community CTA highlighted.
Step 1 screen: Dashboard launch options. (Click image to open full size)

Step 2: Fill Required Fields

  1. Enter your community name and one-line description.
  2. Choose your timezone.
  3. Type your community URL name and wait for the available message.
  4. Click `Launch Community`.
Filled launch form showing name, description, timezone, and subdomain fields.
Step 2 screen: Community details form. (Click image to open full size)

Step 3: Submit and Monitor Provisioning

  1. Stay on the setup page after you click launch.
  2. Watch the progress bar and checklist update automatically.
  3. When setup is done, you will return to the Dashboard.
Provisioning progress panel with checklist tasks running.
Step 3 screen: Setup progress. (Click image to open full size)

Step 4: Verify the Community Card and Open It

  1. Find your new community card on the Dashboard.
  2. Confirm it shows a green `Live` status.
  3. Click `Visit Community` to open it.
Dashboard card showing newly created live community with Visit Community button.
Step 4 screen: New community card. (Click image to open full size)

Troubleshooting

  • If your URL name is unavailable, try a different name.
  • If the launch button is not active, check that all required fields are filled.
  • If setup feels slow, wait a little and refresh the Dashboard.
  • If your new community still does not appear, contact support.

Expected Result

Your community appears on the Dashboard as `Live`, and you can open it using `Visit Community`.