Insights for the
Community First Era.
Deep dives, strategic guides, and technical breakdowns on building organic communities that last. Zero fluff, 100% actionable.
The ROI of Community: Pitching to your CFO
Community isn't a cost center. It's a retention engine. Here is the math behind support savings and organic acquisition.
5 Onboarding Emails That Actually Convert
Stop sending generic "Welcome" emails. Use these psychology-backed templates to drive immediate action.
Migrating from Circle to Jatra: A Checklist
Moving platforms is scary. We made a step-by-step technical checklist to ensure zero data loss.
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How 'IndieHackers' Scaled Moderation
A deep dive into the automated moderation rules that keep communities healthy at scale.
Gamification That Isn't Cringe
Badges and points can work, if you do them right. Here is the psychology of intrinsic motivation.
Why We Moved Off Discord
The ephemeral nature of chat was killing our SEO. Here is why we switched to a structured platform.
Designing for Serendipity
How to layout your community categories to encourage cross-pollination of ideas.
The Membership Economy 2.0
Transitioning your community from free-for-all to a paid, high-value membership model.
Hiring Your First Community Manager
The skills you think you need vs the skills they actually need. A hiring guide for founders.