We are changing the way
communities are built.
Forever.
Jatra is a team of professional community builders, engineers, designers and growth hackers who are passionate about communities. Since 2005, we have dedicated our lives to understanding what makes communities thrive.
Our Values
These values guide how we build Jatra, work with customers, and make long-term decisions. They are shaped by experience, not slogans.
Build for the long term
We optimize for durability, not quick wins. Every decision is weighed against how it affects communities months and years down the line. We are playing the infinite game.
Learn from real usage
Theory matters less than lived experience. Our insights come from running communities ourselves.
Respect the craft
Communities are built carefully. We pay attention to structure, moderation, and details.
Be honest about tradeoffs
Every product choice has consequences. We are upfront about limitations and make decisions with clarity, not marketing spin. Transparency creates trust.
Take responsibility
If something breaks, we own it. If we make a mistake, we fix it. Accountability is key.
Stay human
Communities are made of people, not metrics. We design with empathy, patience, and respect.
We’re here to help.
Really.
You’re not just buying software. You’re getting a team that helps you run a better community.
Onboarding & Activation
We support you with onboarding and member activation strategies to ensure your community launches with momentum, not silence.
Practical Growth Hacking
We help you design engagement loops and community growth plans based on what actually works in the wild.
Technical Assurance
When something breaks or needs custom help, we handle technical support quickly so you can build with confidence.
"Jatra is a result of our frustrations with popular community platforms. Jatra is everything we learned over the past 20 years of building large communities from scratch."
Ready to Build a Community That Compounds?
Jatra is built for teams who want long-term growth, not short-lived engagement. If that sounds like you, the next step is simple.